Saturday, March 30, 2019

The Kangaroo Route


On 25 March 2018 Qantas launched its first non-stop flight between mainland Australia and the UK.  Flight QF9 departed from Perth shortly after 6pm. It flew more than 14,000km in little under 17 hours before landing at Heathrow early the following morning. This remarkable feat was made possible thanks to the new Boeing 787 Dreamliner.

The route between London and Australia, affectionately known as the Kangaroo Route, once took an exhausting 12.5 days including a train journey between Paris and Brindisi, Italy. Qantas eventually reduced the travel time to less than three days using a Lockheed Constellation.  This flight flew from Sydney to London with stops in Darwin, Singapore, Calcutta, Karachi, Cairo, and Tripoli (passengers stayed overnight in Singapore and Cairo).


Garry reluctantly agreed to give the Dreamliner flight a go as part of our annual business trip to Europe. Regular readers will recall that we meet once a year with key suppliers at major industry trade shows in late-January and early-February. This year we attended the London Toy Fair before heading across to Germany for the Nuremberg Toy Fair.  Our return journey saw us fly from Sydney to Perth, then on to London before flying to Nuremberg via a weekend stopover in Poland.

I flew my first Dreamliner in 2017 during a long weekend in New Zealand. At the time I was impressed by its larger than normal windows and the more refreshing cabin environment. The Dreamliner makes extensive use of carbon fibre in its construction. This material is lighter than aluminium, less prone to stress fractures and unaffected by moisture. 


Thanks to these innovations, the same volume of fuel can carry the aircraft further.  It also allows cabin pressure to operate at 6,000 feet (1,800 m) altitude instead of the traditional 8,000 feet (2,400 m). The higher pressure results in increased oxygen and humidity levels for passengers which go some way to reducing the effects of jet lag and dehydration on long haul flights. 

All in all the new route is proving a huge hit for Qantas. It says the flights are averaging a load factor of 94 per cent, a result well above the industry average. Currently, the average time of the Perth to London service is 17 hours and one minute, but one flight broke the speed record when it clocked in at 16 hours and 19 minutes. The average flight time of the return service is 16 hours and five minutes. However, a Dreamliner has managed to make it in 15 hours and 15 minutes.


Garry and I were incredibly impressed by the flight.  The new Qantas business class seat proved comfortable.  The service was impeccable.  The flight itself honestly didn't feel any longer than a regular long haul flight. Garry even went as far as to say he'd fly this route again.  This was high praise indeed as he'd originally declared to all and sundry that he'd only fly it once purely for the novelty factor.  I loved the experience.  Even the new International Transit Lounge in Perth was impressive.  Plenty of fresh air, healthy snacks and uber fast wifi that let us download lots of Netflix episodes before boarding our flight.

The arrival time of 5am is also ideal for getting in Europe.  It lets you transfer onto an early morning flight from Heathrow to any European destination and arrive there well before noon. Normally you'd end up losing the bulk of a second day to travel.  On this occasion, we stopped in London for 7 days. We also took advantage of the American Airlines Arrivals Lounge at Heathrow.  Our serviced apartment in Soho wasn't going to be available until after 11am so a stop at the lounge allowed to grab a refreshing shower, enjoyed a full cooked breakfast and spend a couple of hours relaxing before heading into town.

If you're curious, we flew back from Europe via the traditional Kangaroo route with Qantas via Heathrow and Singapore.  Garry was determined to try for another First Class upgrade on the Airbus A380. As luck would have it, our upgrades came through and we flew home in decadent luxury.

Saturday, March 02, 2019

Farewell Michele


I met Michele Olsen on 3 February 1990. We both arrived at the Youth With A Mission (YWAM) outreach centre in Goulburn on a Saturday afternoon. We joined 22 others embarking on three months of study, followed by three months of putting everything we learned into practice. This was the start of my first, and most enduring, friendship in Australia.

Over the years our lives have evolved. Through it all Michele's presence has endured. She’s been an anchor linking so many different chapters in my life, including travelling through Eastern Europe after the Berlin Wall came down, me permanently relocating to Australia, my coming out and my subsequent relationship with Garry. Over the years Michele relocated to Hong Kong, Amsterdam, Egypt and the USA, while Garry and I moved to Europe. We all eventually returned to Sydney to live.

The genesis of everything I've achieved in Australia can be traced to a morning in late-November 1990. I'd been backpacking in Europe where I'd bid Michele and other YWAM students a fond farewell four months earlier. Michele greeted me at Sydney Airport as I disembarked an overnight flight from Singapore on 20 November. She'd heard I was returning to Australia and decided to meet me upon arrival. 


At the time, I'd decided to spend the Summer in Sydney clearing a credit card debt I’d clocked up in Europe. My card was denominated in New Zealand dollars. Therefore, I'd clear it sooner by earning Australian dollars, worth at least 20 per cent more. I still recall sitting on the plane thinking, “before today is done I have to find a place to stay, feed myself and find work.” To my surprise, Michele had already arranged temporary accommodation in Penshurst, scheduled a haircut and organised an evening meal with friends. 

Michele's generous welcome gave me a life-changing head-start. She also introduced me to a circle of North Shore friends including a woman who offered me my first full-time Australian job - a contract role with IBM. Sadly IBM made me redundant in August 1991. However, my brief stint there secured my next career move as a junior IT industry analyst. This industry experience then carried me into the technology public relations sector, where I rose through the ranks of two companies ultimately becoming the Chief Operating Officer of a global enterprise. 


However, despite the passage of time Michele and I shared many milestone moments, including the purchase of Michelle’s first home and the birth of her son, Zeke. I still recall visiting Hong Kong and seeing the joy in her eyes as she shared news that she’d met the man of her dreams, David Wlodarski. She was keen for me to meet him as well.

As I recall, it was St Patrick's Day. David, was out with other expats, enjoying a raucous afternoon at a popular bar - not quite the first impression Michele had anticipated for poor David. However, a few years later I attended their wedding in the foothills of the Blue Mountains. Since then we've all hung out in Hong Kong, New Orleans and Sydney.


Sadly, Michele passed away at the Mount Druitt Palliative Care Unit on 17 February. She’s been battling ovarian cancer on and off for many years. I was privileged to be at her bedside, holding her hand as she took her last breath. I never imagined our friendship would end, or that I'd be by her side in those final moments. 

Michele's funeral was held on Tuesday. We've been exhibiting at the Sydney Gift Fair at Homebush all this week, so Garry took my place in the booth so that I could attend the service. It was a moving farewell to a wonderful woman.

It has been, and always will be, an absolute pleasure and privilege knowing and loving you, Michele. Your warmth, generosity, and unflappable goodwill were legendary, often without equal. You've been an awe-inspiring role model for me and many others. I am forever grateful to have met you. May God bless you, David and Zeke, now and forever more.

Sunday, February 10, 2019

Krakow


I've waited more than 30 years to visit Poland.  It was one of the only countries I never made it to while back-packing through Europe in 1990. Garry and I also never made there while living in London. We did book tickets to Krakow with British Airways at one stage.  However, it cancelled the route before we could fly and so our vacation never happened.  

However, finally, we've made to Krakow.  Garry and I dropped in for a long weekend while en route to Nuremberg for six days of non-stop meetings and trade show excursions.  The city was a superb way to break up the relentless pace of what ultimately proved to be an exhausting business trip. 

Krakow is a fascinating city.  Like so many old cities in Europe, its history is littered with the scars of war and regional politics. The city was founded in the 4th Century on Wawel Hill, a small hillock overlooking the Wisla River’s meandering curves.  Fortifications on the hill became home to Poland’s first ruler, Mieszko (AD962-992), before being transformed by Poland’s first king, Wladyslaw the Short (AD1306-133). The king was crowned in Wawel Cathedral on 30 January 1319, beginning a tradition that saw a further 35 royal rulers crowned here until the 17th Century.


Wawel Castle and its magnificent cathedral are still standing on Wawel Hill today.  Thanks to royal patronage and its proximity to power, Krawkow prospered for several centuries until the capital was arbitrarily relocated to Warsaw in 1596.  During this period many of the city’s stunning old town landmarks were built including St Mary’s Basilica and Sukiennice (roughly translated as the Cloth Hall).that dominate its expansive Market Square.

We cashed in some Amex Reward Points and booked ourselves into the nearby Sheraton Hotel.  Our room gave us an uninterrupted view of the river, Wawel Hill and its castle.  The weather was rather chilly during our stay.  Temperatures ranged from -4C to 5C. Snow covered the ground the day we arrived, giving the old city some classic picture-perfect old world charm.


Garry and I split our three days in Krakow across three of its most popular sights.  Our first day was spent wandering the cobbled streets of the old city.  We began the day with a visit to the castle grounds and Wawel Cathedral.  This includes touring the Royal Crypts and climbing a wooden framed tower to see the city’s famous Sigismund Bell.  It’s the largest of five bells in the tower weighing in at an astonishing 12.6 tonnes.  It’s ever only rung on religious holidays and significant moment in Polish history (such as the funeral of late President Lech Kaczynski and his wife).


We also stopped by the Wawel Dragon.  This is an ugly bronze statue on the banks of the Wisla River.  According to local legend, the dragon once lived in a cave at the base of Wawel Hill.  Today’s facsimile breathes gas-fuelled flames at regular intervals.


Then, with the castle done and dusted, we made our way through the old city.  Highlights included a visit to St Mary’s Basilica, possibly one of the most ornate churches we’ve seen in Europe.  It’s also home to one of the city’s quirky traditions.  Every hour on the hour the Hejnak, or bugle call, rings out from a window set high in its left tower. Apparently, this tradition has continued for centuries.  It’s even broadcast live across the nation at noon every day.


By chance, we stumbled across a superb restaurant called Art Restaurant.  On a whim, we booked ourselves in for dinner.  We later discovered it was Krakow’s top restaurant.  We splashed out and enjoyed its tasting menu that delivered a feast of traditional Polish dishes transformed into a memorable fine dining experience.  This includes dumpling soup, venison, sausages and traditional bagels.

Our second day was spent visiting Auschwitz-Birkenau located 75km west of Krakow.  I’ve prepared a separate post about this profoundly moving experience.  Our final day in town was spent visiting the Wieliczka Salt Mines. This proved ideal timing as the day our tour was scheduled dawned with pouring rain.  The mines are located in a small town about 15kms south of Krakow. More than 1.4 million people visit this attraction every year; and been doing so for centuries. 


The salt mines are extraordinary.  Since the 13th century, miners have been extracting rock salt from galleries and caverns deep underground.  Over the course of seven centuries, more than 240km of tunnels and 2350 chambers have been excavated; reaching as deep as 327metres below the surface.  Needless to say, a tour of the mines was a genuine highlight. 

Without doubt, the most memorable sight was the St Kinga Chapel.  This is an enormous 22,000sqm cavern that’s been transformed into a stunning underground cathedral.  The walls feature bas-relief carvings sculpted from rock salt; plus a series of dramatic chandeliers whose dazzling crystals are also pure salt.  It simply has to be seen to be believed!


Follow this link to read about our emotional and sobering visit to the Auschwitz-Birkenau concentration camp.

Saturday, February 09, 2019

Unfathomable and unconscionable insanity


There’s no prize for guessing where we’ve been.  By chance, our visit coincided with the 74th anniversary of the liberation of the Auschwitz-Birkenau concentration camp. Words on a page can never describe the experience of coming here.  It was genuinely moving. Yet at the same time, everything we saw made no sense at all.  The mind-numbing statistics our tour guide rattled off for more an hour are simply beyond comprehension.

For me, one question remained eternally unanswered. Why target the Jews of Europe for such wholesale slaughter?  How in any way, shape or form could such an inhumane and unspeakable act ever be justified? Why target innocent people no different to the Jewish friends, and their extended families, that I know and love?  The Final Solution is simply unfathomable and unconscionable insanity on a truly industrial scale.


Auschwitz-Birkenau is a confronting place. It challenges you at every turn. It forces you to reflect on your own prejudices, politics and flawed, imperfect nature. Winter also proved an ideal time to visit. The snow, the mud and the drab grey sky constantly reinforced and reminded us that this really was a miserable place for all incarcerated here. However, despite its confronting nature, I came away steadfast in my conviction that by bearing personal witness to this place and its travesty, in some small way, those of us who visit ensure its cold, harsh truths are never forgotten. 


Garry, in particular, was overwhelmed by the tiers of bunks we saw in the women’s barracks.  They are rough, dark and foreboding. This wasn't a Hollywood sound stage. Instead, it genuinely felt very, very real. My only regret? The frenetic pace at which our tour guide pushed us through each complex. Sadly he left us with little time to pause, reflect and remember.

Brexit be gone!


It’s been almost nine years since Garry and I returned to Australia after living in London for five years.  Since then I’ve been back to the UK twice for business while Garry has never returned.  In January we both made it back as part of a business trip to attend the London Toy Fair.  The fair itself was an invaluable experience.  Our company picked up its largest brand in more than five years while gaining invaluable insights into running a progressive toy business.

In between days of business meetings, business dinners, planning sessions and industry visits we found time to revisit some old haunts and renew some old friendships.  We also squeezed in a quick trip to the observatory deck at The Shard.  This is London’s tallest building and its newest premier attraction. It was still being built when we left the UK in 2010.


Designed by Master Architect Renzo Piano, The Shard has redefined London’s skyline and quickly established its place as a dynamic symbol of London. At a height of 244m, and at almost twice the height of any other vantage point in London, visitors to its uppermost levels experience unrivalled 360-degree views over the city for up to 40 miles on a clear day.

While we didn’t quite experience the same view our early afternoon visit proved well-timed all the same.  Much of the city was covered in a light haze as we made our way up to its open-air observatory deck.  However, the afternoon sun progressively broke down the gloom opening up more and more of the city’s impressive landscape.  We were able to identify the high-rise towers of the Chalcots Estate at Swiss Cottage, along with many of London’s most iconic landmarks.


We also made the most of the West End, attending three live theatre performances including an entertaining dining experience modelled on the chaos of Britain’s classic Faulty Towers sitcom. Although, one of the most poignant highlights of our time in London was a brief excursion to our old neighbourhood. We landed early on Saturday morning and found ourselves with more than six hours to fill before we could check into our serviced apartment in Soho.

We made the best use of this time with a walking tour of Swiss Cottage.  We checked our luggage into storage at Paddington Station, then made our way by Tube to our old haunting grounds.  The tube journey was a surreal trip down memory lane.  I’ve lost count of the number of times I made the same journey to and from Heathrow almost monthly either for business or pleasure. 

Sadly time hasn’t been kind to parts of our old neighbourhood.  Shiny, new modern buildings that had once been local landmarks were looking rather worse for wear.  Even our old home seemed a little drabber than we last remember it.  Our favourite Chinese restaurant had also vanished. However, some things did surprise and delight us.  We discovered a new Farmers Market at the foot of Primrose Hill and a small picket fence we’d installed in the front garden of our apartment was still standing.


The view from Primrose Hill proved to the most unexpected surprise.  All the talk of Brexit doom and gloom had left us with a distinct impression that the UK was struggling.  However, standing on the hill’s summit we could see dozens and dozens of new high-rise buildings and an equal number of construction cranes spread across the entire skyline.  London is clearly booming.


Saturday, January 05, 2019

Thunderbirds are go!


Wellington put on quite a show for the final two days of our North Island road trip. The weather played its part with sunny skies and light winds.  We also got lucky with a last minute change of hotel.  I used some loyalty points to book us into the Doubletree by Hilton. This is a new venue.  It opened last year in a restored colonial building directly opposite the Wellington Cable Car station.

Thanks to my Gold Hilton Honors membership the hotel upgraded us to a spacious corner room that was pure decadence.  My status also gave us a free breakfast each morning which proved to be an impressive daily buffet.  We also received a couple of free drink coupons.  For a free room, we certainly felt rewarded for our loyalty!


Our first full day in town was spent riding the Cable Car up to Kelburn where spent an hour or more exploring the Cable Car Museum.  I can't recall visiting this attraction before but it proved to be an interesting insight into the history of Wellington's early suburban development and the public transport that enabled it.

A leisurely road tour along the city's coastal roads eventually led us to our lunch destination.  We bought Fish & Chips from Huckle & Co in Seatoun and spent an hour relaxing on the harbour foreshore at the nearby Wahine Memorial Park.  The fish was as fresh as you can get it.  We literally watched the chef fillet it before tossing into the deep fryer.


We then spent the afternoon at Weta Cave, the home of Peter Jackson's famous special effect studio.  We booked the classic behind the scenes tour and followed this with its Thunderbirds set tour.  Both tours were fascinating.  We learnt how Jackson created many of the special effects that made his Lord of Ring trilogy so epic; before getting up close and personal with its Thunderbirds miniature sound stage.


Our final day in town was devoted to a leisurely morning of shopping before making our way to the airport via the Mount Victoria lookout.  The view from the summit was as stunning as ever.  Wellington really does sparkle in the sunshine.  Before we knew it, our flight was boarding and our vacation was well and truly over.